Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino we cover? This page explains how to get in touch and what happens once you do.

How to reach us

Email is the best way to contact the Non Gamstop Casinos team. Write to us at [email protected] and a member of the editorial team will read and respond to your message personally — we do not rely on automated replies.

Include a short line about what your message concerns, whether it's a specific casino, a bonus term you'd like clarified, or a general question about how non GamStop sites operate. That helps us route your message to the right person and reply faster.

What we can help with

• Questions about our reviews — if anything in our coverage of casinos not on GamStop, such as Betmica, Kikibet, or Betninja, needs more explanation, ask us directly.
• Corrections — bonus terms, wagering requirements and payment options at casinos not regulated in Great Britain can change without notice. If you've found something out of date, we want to know.
• Content suggestions — if there's a topic around online casinos, sports betting, or payment methods you'd like us to research and cover, let us know what you'd find useful.
• Partnership or editorial enquiries — if you represent a casino brand or affiliate operation and want to discuss coverage, introduce yourself and explain what you're proposing.
• Gambling harm concerns — if you or someone you know is struggling with gambling, please say so in your message. We'll point you towards independent support and won't just direct you back to our reviews.

What this site can and can't do for you

Non Gamstop Casinos publishes research-based reviews of gambling sites not on GamStop, covering bonuses, wagering rules, payments and games. We are not a casino, we don't process deposits or withdrawals, and we can't intervene in a dispute between a reader and an operator on our behalf.

If you have an unresolved issue with a specific casino — a delayed withdrawal, a disputed bonus, or a KYC problem — the first step is always the casino's own complaints procedure, followed by whichever licensing body issued its licence, where one applies. Our guide to trusted non GamStop casinos explains how ownership, licensing and complaints handling typically work at these sites, which is worth reading alongside any dispute you're raising.

If you need gambling support

Sites not on GamStop sit outside the UK Gambling Commission's self-exclusion scheme, which is exactly why some readers seek them out and exactly why we're cautious about them. If gambling is causing problems for you or someone close to you, GamCare offers free, confidential advice and can be contacted through their national helpline. We're happy to signpost this in any reply, but we're not a substitute for it.

What happens after you write to us

Every message is read by a real person on our editorial team. We aim to respond within a couple of working days, though enquiries involving fact-checking a specific claim may take a little longer while we verify details against current sources.

If we've got something wrong, we'd rather hear about it from you than leave it uncorrected. Accuracy matters more to us than defending a published article, and reader feedback genuinely shapes what we update and cover next.